Privacy Policy

Mitsubishi Logisnext Americas Inc. (“Logisnext”) has established this Privacy Policy for Logisnext, its group companies and their respective businesses.

Privacy; Confidentiality
Logisnext’s policy is to protect the confidentiality of the individually identifiable information that you provide and to limit access to that information to only those with a need to know. If you choose to create an account, apply for a job, complete certain forms, or send us requests, you may be asked to provide the following information: full name, the name of the company you work for, street address, city, state, ZIP code, phone number, cell phone number, and/or e-mail address so that Logisnext may offer products and services to you, review job applicant information, provide customer support, improve our products and services, comply with certain legal obligations, comply with certain administrative requirements, or to reorganize or make changes to our businesses. In addition, for job applicants, we may also collect Social Security Number, date of birth, and optional self-identification information such as race, gender, veteran status and disability status, for the purpose of performing background checks, performing employment eligibility verification, and issuing pre-employment assessment tests for to certain applicants. Finally, with respect to our Rapidparts group company, we may also collect your dealer ID, your job title and general geolocation (local internet service provider hub) so that Rapidparts may offer products and services to you, provide customer support, improve our products and services, comply with certain legal obligations, comply with certain administrative requirements, or to reorganize or make changes to our businesses.

Information Collected from Other Sources

Logisnext may also acquire personal information from other sources who have the right to provide such information to Logisnext. For example, Logisnext may acquire address information from these sources to validate or update your address or to prevent fraud; demographic and lifestyle information to help Logisnext analyze our business’s performance or improve the Services; and information about your online and offline transactions and purchases to help Logisnext analyze or improve the Services. Logisnext receives personal information, such as your name and email address, from business partners when you participate in joint marketing promotions, events, transactions, or similar interactions with third parties with whom Logisnext has a joint venture or similar business relationship. The categories of sources that provide personal information to Logisnext include consumers themselves; data analytics providers; advertising networks; social networks; data brokers; operating systems and platforms; co-branded ventures; and our affiliated and related entities. Logisnext uses collected information consistent with this Privacy Policy and for the purposes described below.

Categories with Whom Logisnext Shares Personal Information

Logisnext may disclose personally identifiable information you provide to third parties if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary: (a) to complete sales transactions, such as providing your shipping information to our carrier; (b) to comply with legal process; (c) to enforce an agreement; (d) to respond to claims that any information you provide violates the rights of third parties; (e) to protect the rights, property or personal safety of Logisnext group, its users and/or the public; or (f) in relation to the sale, assignment, transfer or acquisition of all or substantially all of Logisnext’s or any of its group company assets or shares to or by a third party.

Logisnext’s policy is to prohibit the unlawful disclosure of your personal information. Logisnext will endeavor not to release your name or otherwise publicize the fact that you provided other information to us unless: (a) you grant Logisnext permission to do so; or (b) Logisnext is requested or required to do so by law.

Aggregated/Deidentified Data
Logisnext may aggregate or de-identify any personal data that we collect in connection with our services, such that the information is no longer personally identifiable or attributable to you. Logisnext may use such aggregated information for our own legitimate business purposes without restriction.

Computer Information
Logisnext logs your current Internet address (this is usually a temporary address assigned by your Internet service provider when you log in), the type of operating system you are using, and the type of browser software used. In addition, Logisnext may keep track of what portions of the website you are visiting. Logisnext aggregates this information to help Logisnext improve or create a better experience for users of the website. For example: Logisnext may upgrade those parts of the website that are heavily visited.

Our website automatically records website usage information that we analyze statistically to track operational problems, to prevent fraud and to improve the effectiveness, security and integrity of the website. We do not use this information to track or record information about individuals. We will disclose this information to third parties only as may be required by law. For each page that you visit, we collect and store the following technical information in what is called a web server log file:

• Date and time of access
• URL address of the Logisnext webpage visited
• Internet domain and IP address from which our website was accessed
• Type of browser and operating system used to access our website (if provided by the browser)
• URL address of the referring page (if provided by the browser)
• General geolocation (local internet service provider hub)
• Completion or success status of the request for a web page or other on-line item
• File size of the webpage visited

For the purpose of enabling better website design and a better user experience, we employ Google Analytics (a web service by Google, Inc.) to track website traffic and provide aggregate reports of how the public interacts with our website. Session cookies are employed by Google Analytics in the form of client-side JavaScript code. In utilizing this analytics service, Logisnext maintains its existing standards in regards to the sharing and disclosure of information, security and privacy safeguards for the data and the data retention policy, each described below. Google Analytics analyzes website usage information automatically upon visits to the Logisnext website(s). Users who do not wish to have their visit information collected by Google Analytics may opt-out by downloading a browser extension or by disabling cookies in their browser settings. Opting out of web measurements will still permit users to access the full Logisnext website, with all included information and functionality.

A cookie is a piece of information that a website sends to your computer that is stored in a file on your computer’s hard drive. A cookie does not tell us your individual identity unless you have chosen to provide it to us. Most cookies expire after a defined period of time.

  • “Session” cookies are temporary bits of information that are used to improve website navigation, block website visitors from providing information where inappropriate and to collect aggregate statistical information on a website. These cookies are erased once you exit your Web browser or otherwise turn off your computer.

  • “Persistent” cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there until you delete the cookie. Persistent cookies store information on your computer so that we can, for example, retrieve information you have previously provided (such as passwords); better determine what areas of the website you find most valuable; and customize the website based on your preferences on an ongoing basis.

  • We may also make derivations of information, data, assumptions, or conclusions from facts, evidence, or another source of information or data to show you advertisements that may be of interest to you.

  • You can set your browser to accept all cookies, to reject all cookies or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. To learn more about cookies, please visit

  • We and our service providers may also use so-called “pixel tags”, “web beacons”, “clear GIFs” or similar technologies in connection with some website pages and HTML-formatted email messages to, among other things: track the online activity of website users and email recipients (including activity on other websites); determine the success of marketing campaigns; and compile aggregate statistics about website usage and response rates.

Personally Identifiable Information

The preceding paragraphs describe the categories of personally identifiable information that Logisnext collects in this website. Given the limited information collected and the form in which Logisnext receives it, Logisnext does not offer a process for review and changes to personal information.

Logisnext will respond to most Web browser “do not track” signals. If you would like additional information about online tracking and various opt-out mechanisms, please see

Because we link to social media sites, and from time to time may include third-party advertisements, other parties may collect your personally identifiable information about your online activities over time and across different websites when you visit the website.

In addition, we use Google AdWords, so we are advertising the website online through a form of tracking called remarketing, Third-party vendors, including Google, show our ads on various websites across the Internet, and use cookies to serve you ads based on your past visits to the website. You can opt out of Google's use of cookies by visiting Google's Ads Settings Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Please note that not all tracking will stop even if you delete cookies.

Keep in mind that there is no such thing as perfect security.

Sale of Information

Logisnext has not sold personal information to third parties for a business or commercial purpose in the preceding 12 months. Logisnext does not sell the personal information of minors under 16 years of age without affirmative authorization.

Limitation of Liability.
UNDER NO CIRCUMSTANCES SHALL LOGISNEXT BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT MAY ARISE FROM A CLAIM OF BREACH OF THIS PRIVACY POLICY. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law, or $5, whichever is less.

Process for Review and Changes

For those dealers who utilize our DealerNet site or our Dealer Portal site, you may review and change your information at any time by accessing DealerNet or Dealer Portal through

For all other users, given the limited information collected and the form in which Logisnext receives it, Logisnext does not offer a process for review and changes to personal information, except as required by law. For California residents, please see “Your California Privacy Rights” section below.

Your California Privacy Rights

California residents have the right to request that Logisnext disclose to you what information it collects, uses, discloses, and sells. A California resident also has the right to request that a business delete any personal information about that resident which the business has collected. To submit either of the above requests, a California resident may call us toll-free at 713-365-1000. You may also submit via email at Please note that for your protection, in order for Logisnext to delete your personal information, Logisnext requires that you verify your identity by providing Logisnext with your valid dealer number, company email address, or other identifying information that Logisnext may require. A California resident has the right to direct Logisnext not to sell your information. To do so, contact us at

Logisnext shall not discriminate against a California resident for exercising any of the above rights.

A California resident may designate an authorized agent to make a request to exercise rights on A the resident’s behalf. For your protection, Logisnext reserves the right to deny any request from an agent who does not submit proof that they have been authorized to act on the resident’s behalf.

Logisnext has no actual knowledge that it sells personal information of minors under age 16.

Children and Minors
Logisnext makes no active effort to collect personal information from children under the age of 18 and does not wish to receive any such information.

Logisnext reserves the right to change this Privacy Policy from time to time at its sole discretion and without sending notice to you.

The effective date of this Privacy Policy and any revised versions is set forth below. Any changes will be effective only after the effective date of the revision and will not affect any dispute arising prior to the effective date of the revision.

Applicable laws may give you additional rights that are not described in the Privacy Policy.

For further information on privacy matters contact the Logisnext Legal Department at

Effective Date: September 27, 2021

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